Category Archives: Traits

Setting Career Goals

When Asked: “What Is Your 5 Year Goal?”

Five years is a long time, best to break it down in two types of goals: short and long term.

Short Term Career Goal Examples:

  1. apply skills in all areas of the medical office (front and back)
  2. sit for a locally recognized or national certification exam
  3. work closely with medical office staff to gain valuable experience
  4. Develop professional traits and skills:
  • High standards
  • Attention to detail
  • Analytical skills
  • Efficiency
  • Dependability
  • Integrity
  • Enthusiasm
  • Communication skills
  • Flexibility
  • Teamwork
set career goals
setting career goals


Long Term Career Goal Examples:

  1. stay current through professional workshops and seminars
  2. look for the opportunity to move up within the organization
  3. earn distinct privilege to list this unique credential after your name

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Outlet Roermond

Discussing Ethnic Background

One question that often arises is whether a medical assistant should discuss his or her ethnic background, customs and heritage with a patient, or brush them off and pretend you did not hear it when a patient asks: “Where are you from,” or “what is that accent?”

Don’t think that others won’t be interested in your cultural background. While wearing your name tag visibly provides people with your first and last name and your credentials, it does not tell them who you are. Naturally, in a medical office were you deal with people from all walks of life in close proximity and contact, and close relationships are formed, a patient might be curious and ask you where you are from.


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